DICHROLUX® ORDERING INFORMATION
ORDER ON THIS SITE:
THIS
IS A SECURE SITE. Use the "ADD
TO CART" button on each product page and complete your transaction using
your Visa or Mastercard.
ORDER ON THE PHONE:
Call us at 413-529-9352
between 10am-5pm EST with your item numbers and credit
card information.
HOW
YOUR ORDER IS PROCESSED
We
usually fulfill all orders within 7-12 business days of receiving your order
unless the piece ordered is a complicated one. Please e-mail us if you would
like to find out if an item is in stock, in which case we can usually ship
within 2 days.
All
orders are shipped via USPS "Priority Mail" with delivery confirmation at
a $5.00 fee
Your
Credit Card will not be charged until your order is ready to be shipped.
SATISFACTION
RETURNS
If
for any reason an item does not meet your expectations you may return it
within one week after the invoice date and we will gladly refund your money.
(The shipping fee is non-refundable)
YOUR
PRIVACY
We
will never sell, trade, share your name or any information about you with
anyone. The information that you provide us when visiting or ordering from
our site will be strictly used by us.
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